If you meet the criteria below, are open to working at our Asaba, Nigeria location, and possess a strong drive to create a positive impact within our organization while excelling in a leadership position, please submit your resume and cover letter indicating the specific job title you are applying for to: careers@bigtinfotechsolutions.com by no later than September 8, 2023. Kindly be aware that interviews will be arranged continuously.
AVAILABLE ROLES:
- Administrative and Human Resource Manager,
- Marketing and Business Development Manager,
- Social Media Community and Content Creator and Manager,
- IT Training Lead Facilitators.
1. JOB TITLE, JOB PURPOSE: ADMINISTRATIVE AND HUMAN RESOURCE MANAGER
JOB DESCRIPTION:
The Administrative and Human Resource Manager would a pivotal role in the efficient functioning of our organisation by overseeing administrative operations and managing human resources. This position requires a dynamic individual who can effectively balance administrative responsibilities and human resource management to ensure a productive and harmonious work environment.
JOB DUTIES AND RESPONSIBILITIES:
- Training Hub Management: Oversee daily hub operations, including facilities management, maintenance, supplies procurement, and organization of the office space to create a productive and efficient work environment.
- Communication: Coordinate internal and external communication, ensuring information flows effectively between departments, teams, and external stakeholders.
- Policy and Work Etiquette Implementation: Ensure company policies and procedures are communicated effectively and followed by teams and employees.
- Training and Development: Identify training needs, and organize workshops, seminars, and training programs to enhance employee skills and professional growth.
- Records Management: Maintaining accurate and confidential employee records and administrative documents.
- Strategic Planning: Contributing to the development and implementation of organizational strategies related to HR and administration.
- Team Management: Supervising the administrative and HR staff, providing guidance, coaching, and support.
- Recruitment and Staffing: Plan and execute the recruitment process, including job postings, screening resumes, conducting interviews, and selecting candidates.
REQUIRED QUALIFICATIONS:
- A bachelor’s degree or higher in human resources, Business Administration, Management, Computer Science and Engineering, or any related field is typically preferred.
- A prior experience in a leading role in a tech-driven organization with progressive responsibility and experience in administrative tasks.
- Experience with HR processes such as recruitment, onboarding, performance management, employee relations, benefits administration, and employee development.
- Proficiency in office management tasks, including organization, scheduling, record-keeping, and general administrative duties.
- Familiarity with office software tools such as Microsoft Office Suite (Word, Excel, PowerPoint), and possibly HR-specific software or systems.
- Excellent verbal and written communication skills for effectively interacting with employees, management, and external partners. Ability to convey complex information clearly and concisely.
- Strong leadership skills to manage a team of HR professionals and potentially other administrative staff. Ability to provide direction, guidance, and mentorship to team members.
- Effective problem-solving and decision-making abilities to handle HR-related challenges and conflicts. Critical thinking skills to analyze situations and develop appropriate solutions.
- Empathy and interpersonal skills to foster positive employee relations and mediate conflicts. Approachability and the ability to establish rapport with employees at all levels of the organization.
- Ethical Conduct: High ethical standards and a commitment to maintaining confidentiality and handling sensitive information appropriately.
- Strategic Thinking: Ability to align HR and administrative practices with overall organizational goals and contribute to strategic planning.
WORKING CONDITIONS:
- Location: BIGT Infotech Solutions Ltd, headquartered in Asaba, Nigeria.
- Work Environment: A standard office environment with a workspace to manage tasks, hold meetings, and handle confidential information.
- Hours: The work hours are standard business hours (7:45 AM to 5:15 PM) on weekdays. However, there might be occasions when overtime or weekend work is required, especially during peak periods such as the Robotics4kids summer programs, international travel and client management, employee evaluations, or when handling urgent matters.
- Salary range and Benefits: The base salary range for this role is ₦1,020,000 – ₦1,920,000 per annum, based on experience, and overall qualification. Beyond base salary, perks may include paid time off, bonuses or performance-based incentives, international travel, and exposure.
2. JOB TITLE, JOB PURPOSE: MARKETING AND BUSINESS DEVELOPMENT MANAGER
JOB DESCRIPTION: The role of the Marketing and Business Development Manager involves a combination of strategic planning, creative execution, and relationship-building to drive business growth.
JOB DUTIES AND RESPONSIBILITIES:
- Strategic Planning and research: Develop marketing strategies aligned with our business goals, target audience, and market trends. Conduct market research to understand customer needs, preferences, and competitor landscape – design thinking research.
- Brand Management: Manage and enhance the company’s brand identity and reputation in the market and community.
- Proposal and Presentation: Prepare and deliver compelling proposals, presentations, and pitches to potential clients.
- Public Relations: Manage media relations, press and social media releases, and other public relations activities to enhance brand visibility.
- Partnerships and Alliances: Identify and establish partnerships, collaborations, and alliances to expand business reach.
- Market Expansion: Research and analyze new market opportunities for business growth and expansion.
- Client Relationship Management: Build and maintain relationships with existing clients, understanding their needs, and addressing concerns.
- Lead Generation and Prospecting: Identify and target potential clients through research, networking, and strategic outreach. Develop strategies to generate leads and nurture them through the sales funnel.
- Marketing Collateral: Create and oversee the production of marketing materials such as brochures, presentations, videos, and infographics.
- Analytics and Reporting: Monitor and analyze marketing campaign performance, using data to make informed decisions and optimizations.
- Revenue Growth: Contribute to revenue growth by identifying new revenue streams and innovative business opportunities.
- Negotiations: Negotiate business deals, contracts, and terms with clients, partners, and stakeholders.
- Market Intelligence: Gather and analyze market trends, customer feedback, and competitive intelligence to inform business strategies.
REQUIRED QUALIFICATIONS:
- A bachelor’s degree in marketing, business administration, computer science and engineering or a related field is required.
- Marketing Expertise and Experience: Relevant work experience is crucial ideally in the same or a related industry. A strong understanding of marketing principles, strategies, and tactics is essential. This includes knowledge of digital marketing, content marketing, branding, market research, and campaign management.
- Business Development Skills: Proficiency in identifying new business opportunities, building relationships with potential clients or partners, and negotiating deals is important. Experience in lead generation, sales, and client acquisition is a plus.
- Strategic Thinking: The ability to develop and execute comprehensive marketing and business development strategies aligned with the company’s goals and objectives.
- Communication Skills: Excellent written and verbal communication skills are crucial for creating compelling marketing materials, and presentations, and effectively interacting with clients and team members.
- Leadership and Team Management: The ability to lead and manage a team of marketing and business development professionals effectively is essential.
- Analytical Skills: Strong analytical skills to assess marketing campaigns’ performance, track ROI, and make data-driven decisions. Proficiency in using tools like Google Analytics or CRM software is often required.
- Creativity: Innovative thinking to develop unique marketing campaigns and strategies that stand out in the market.
- Project Management: The capability to manage multiple projects simultaneously, meet deadlines, and ensure efficient execution.
- Market Knowledge: A deep understanding of the industry, market trends, competitors, and customer preferences.
- Tech-Savviness: Familiarity with various digital marketing tools, platforms, and software is important in today’s tech-driven landscape.
- Adaptability: The marketing landscape evolves rapidly. A candidate who can adapt to changing trends and technologies is highly valued.
- Negotiation Skills: Effective negotiation skills to close deals and partnerships beneficial to the company’s growth.
- Ethical Behaviour: Strong ethical standards in dealing with clients, partners, and stakeholders.
WORKING CONDITIONS:
- Location: BIGT Infotech Solutions Ltd, headquartered in Asaba, Nigeria.
- Work Environment: A standard office environment with a workspace to manage tasks, hold meetings, and handle confidential information.
- Hours: The work hours are standard business hours (7:45 AM to 5:15 PM) on weekdays. However, there might be occasions when overtime or weekend work is required, especially during peak periods such as the Robotics4kids summer programs, international travel and client management, employee evaluations, or when handling urgent matters.
- Salary range and Benefits: The base salary range for this role is ₦960,000 – ₦1,500,000 per annum, based on experience and overall qualification. Beyond base salary, perks may include paid time off, bonuses or performance-based incentives, international travel, and exposure.
3. JOB TITLE, JOB PURPOSE: SOCIAL MEDIA COMMUNITY, CONTENT CREATOR AND MANAGER
JOB DESCRIPTION: Responsible for building and maintaining a positive and engaged online community around our brand and its subsidiaries and management. Foster meaningful interactions, address customer inquiries, and manage the brand’s online reputation.
JOB DUTIES AND RESPONSIBILITIES:
- Engagement Management: Respond to comments, messages, and mentions on social media platforms in a timely and appropriate manner. Foster discussions and engage with followers to build a sense of community.
- Content Ideation, Creation: Conceptualize, produce, and distribute various forms of content to engage the target audience and drive brand awareness. Brainstorm and develop creative ideas for content that align with the brand’s goals and resonate with the target audience.
- Content Production and Sharing: Create a wide range of content types, such as blog posts, videos, infographics, images, and more. This involves writing, designing, filming, and editing as needed. Share relevant and engaging content from the brand’s own channels and other reputable sources to keep the community informed entertained and engaged.
- Moderation: Monitor user-generated content, ensuring that it adheres to community guidelines and policies. Take necessary actions to address inappropriate content or behaviour.
- Feedback Analysis: Gather insights from community interactions and provide feedback to internal teams, such as marketing, training department, or customer service, to improve offerings based on customer sentiments.
- Crisis Management: Handle any negative situations or crises that arise within the online community, addressing concerns, managing conflicts, and maintaining a positive brand image.
- Community Growth: Develop strategies to grow our community’s size and engagement through tactics like contests, partnerships, collaborations, etc.
- Visual Identity: Maintain consistency in the brand’s visual identity across all content, ensuring it reflects the brand’s tone and style.
- Research: Stay updated on industry trends, audience preferences, and competitors’ content to continually improve content strategy.
- Content Calendar: Create and maintain a content calendar that ensures a consistent flow of content and aligns with marketing campaigns and events.
REQUIRED QUALIFICATIONS:
- A bachelor’s degree or higher in any field of study.
- Prior experience in social media management and marketing. Proficiency in using various social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and an understanding of their specific features and algorithms.
- Communication Skills: Excellent written and verbal communication skills are crucial for engaging with the audience and responding to comments, messages, and inquiries effectively. Knowledge of AI writing tools is an added advantage.
- Customer Service: A strong understanding of customer service principles and the ability to handle both positive interactions and customer complaints professionally.
- Engagement Strategy: Knowledge of community engagement tactics to foster meaningful interactions, discussions, and relationships with the audience.
- Problem-Solving: Ability to address issues and conflicts within the online community and find constructive solutions.
- Analytics: Basic understanding of social media analytics tools to track and measure engagement, reach, and other relevant metrics.
- Adaptability: Social media trends and algorithms change frequently. Being adaptable and willing to learn new strategies is important.
- Visual Design and Creativity: Strong creative skills to develop original and engaging content, including text, images, videos, and possibly interactive media. Basic understanding of graphic design principles and tools to create visually appealing graphics and images.
- SEO Knowledge: Understanding of basic search engine optimization principles to optimize content for better discoverability.
WORKING CONDITIONS:
- Location: BIGT Infotech Solutions Ltd, headquartered in Asaba, Nigeria.
- Work Environment: A standard office environment with a workspace to manage tasks, hold meetings, and handle confidential information.
- Hours: The work hours are standard business hours (7:45 AM to 5:15 PM) on weekdays. However, there might be occasions when overtime or weekend work is required, especially during peak periods such as Robotics4kids summer programs, international travel and client management, employee evaluations, or when handling urgent matters.
- Salary range and Benefits: The base salary range for this role is ₦840,000 – ₦1,200,000 per annum, based on experience and overall qualification. Beyond base salary, perks may include paid time off, bonuses or performance-based incentives, international travel, and exposure.
4. JOB TITLE, JOB PURPOSE: IT TRAINING LEAD FACILITATOR
JOB DESCRIPTION:
This role involves overseeing and conducting IT training programs related to information technology for employees or clients. Facilitators skilled in the following areas are encouraged to apply:
- Website Design and Development
- Mobile Application Development
- Cyber Security and Ethical Hacking
- UI/UX Design
- AutoCAD 2D and 3D – Design and Animation software
- Proficiency in one or more languages: Java, Phyton, Arduino, C, C#, and C++, etc.
JOB DUTIES AND RESPONSIBILITIES:
- Training Program Development: Design and develop comprehensive IT training programs, including curriculum, materials, and resources. Create training modules, presentations, and hands-on exercises to effectively convey technical concepts.
- Facilitation and Delivery: Conduct engaging and informative IT training sessions for participants, utilizing various teaching methods and technologies. Present complex technical information in an understandable manner, catering to participants’ skill levels.
- Content Management: Maintain and update training content to reflect the latest advancements, technologies, and best practices in the IT field. Modify training materials based on feedback and emerging trends.
- Technical Expertise: Demonstrate in-depth knowledge of the subject matter, including hardware, software, networking, security, and emerging IT trends. Answer participants’ technical questions and provide guidance during training sessions.
- Learning Assessment: Assess participants’ understanding and progress through quizzes, assignments, practical exercises, and hands-on labs. Provide constructive feedback and support to help participants master IT concepts and skills.
- Classroom Management: Manage the training environment, ensuring that all participants have the resources and tools they need for effective learning. Maintain a positive and inclusive classroom atmosphere.
- Collaboration: Collaborate with subject matter experts, instructional designers, and other stakeholders to ensure training content aligns with organizational goals. Work with IT teams to stay updated on the latest technologies and developments.
- Documentation: Document training materials, guides, and resources for future reference. Create training manuals or guides to supplement the training sessions.
- Professional Development: Stay current with industry trends, certifications, and best practices in the IT field. Continuously improve personal technical knowledge and teaching skills.
- Reporting: Generate training reports for management, showcasing participant performance, training outcomes, and areas for improvement.
REQUIRED QUALIFICATIONS:
- Educational Background: A bachelor’s degree in information technology, computer science, instructional design, or a related field is typically required. A master’s degree in a relevant field might be preferred, especially for more advanced or specialized training roles.
- Technical Expertise: In-depth knowledge of various IT concepts, technologies, programming languages, operating systems, networking, cybersecurity, and software applications. Proficiency in the areas you’ll be training on is essential.
- Training and Facilitation Skills: Strong ability to design and deliver effective training programs, both in-person and online. This includes creating engaging training materials, interactive activities, and assessments.
- Communication Skills: Excellent verbal and written communication skills are crucial for conveying complex technical concepts in a clear and understandable manner.
- Instructional Design: Familiarity with instructional design principles to create well-structured training modules that cater to different learning styles.
- Industry Certifications: Relevant IT certifications such as CompTIA A+, Cisco CCNA, Microsoft certifications, Certified Information Systems Security Professional (CISSP), etc., can enhance your credibility as a trainer.
- Experience: Experience in the IT field, including hands-on experience with IT systems, troubleshooting, and project management. Prior experience in training, teaching, or instructional design is a plus.
- Leadership Skills: Strong leadership and team management skills are essential to guide and mentor fellow trainers.
- Adaptability: Being up to date with the latest technologies and industry trends is important for providing relevant and current training.
- Problem-Solving: The ability to address technical challenges and answer trainees’ questions effectively.
- Organizational Skills: Managing training schedules, materials, and resources requires good organizational skills.
- Patience and Empathy: IT concepts can be complex for beginners. Patience and empathy are important when working with learners at different skill levels.
- Presentation Skills: Adeptness in using presentation tools and techniques to deliver engaging and visually appealing training sessions.
- Feedback and Improvement: Willingness to gather feedback from trainees and make improvements to training materials and methods based on their input.
- Client-Focused: If the training is provided to external clients, being client-focused and understanding their specific needs is crucial.
- Interpersonal Skills: Building rapport with trainees, addressing their concerns, and fostering a positive learning environment.
- Time Management: Efficiently managing training sessions and ensuring that all essential topics are covered within the allocated time.
- Ethical Behavior: Maintaining professional and ethical behaviour when dealing with sensitive IT information and data.
WORKING CONDITIONS:
- Location: BIGT Infotech Solutions Ltd, headquartered in Asaba, Nigeria.
- Work Environment: A standard office environment with a workspace to manage tasks, hold meetings, and handle confidential information.
- Hours: The work hours are standard business hours (7:45 AM to 5:15 PM) on weekdays. However, there might be occasions when overtime or weekend work is required, especially during peak periods such as the Robotics4kids summer programs, international travel and client management, employee evaluations, or when handling urgent matters.
- Salary range and Benefits: The base salary range for this role is ₦840,000 – ₦1,500,000 per annum, based on experience and overall qualification. Beyond base salary, perks may include paid time off, bonuses or performance-based incentives, international travel, and exposure.
If you meet the criteria above, are open to working at our Asaba, Nigeria location, and possess a strong drive to create a positive impact within our organization while excelling in a leadership position, please submit your resume and cover letter indicating the specific job title you are applying for to: careers@bigtinfotechsolutions.com by no later than September 8, 2023. Kindly be aware that interviews will be arranged continuously.